Program Links Troops to Career Resources

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This graphic reflects how Army skills translate to the civilian world.
This graphic reflects how Army skills translate to the civilian world. (U.S. Army Reserve graphic)- Army skills translating to civilian skills.

As the United States' economic crisis lingers, returning veterans are finding it harder to translate the skills they have learned on the battlefields onto a resume, but some employers are working with the military to bridge the gap.

The Employer Partnership of the Armed Forces is providing the resources needed to help enlisted soldiers, veterans, retirees and spouses secure employment after their tours of duty end.

The program -- formerly known as the U.S. Army Reserve Employer Partnership Initiative -- was created in 2008 as an initiative under the leadership of Army Lt. Gen. Jack C. Stultz, chief of the Army Reserve. It offers candidates a jump-start into the private sector through partnerships with employers worldwide.

"Through employer partnerships, we can further cultivate an affordable operational reserve force by sharing our men and women with selected civilian employers, who, in turn, will help us to develop and maintain talents, capabilities and skills that are essential on the battlefield," Stultz wrote in the January/February issue of "The Officer."

"Participating employers see the skills our soldiers bring as value added to their enterprises, while we see employers' contribution in maintaining the skills the nation needs as value added to our force," Stultz said.

As of this spring, the office has recruited more than 1,000 employment partners, including 480 of the Fortune 500 companies. More than 500,000 jobs are currently listed on the employer partnership website.

Job seekers are matched with such employers as Walmart, General Electric and Con-way, a freight transportation and logistics company. These companies respect service members' experience and understand the skills and background they can bring to the job, officials said.

Service members provide the necessary qualified and trained human capital needed to fill various positions, defense officials said. Through their experience in the armed forces, they acquire abilities in management, leadership, project execution, team building and strategic planning.

Using the program is a cost savings for employers, who often spend thousands of dollars on recruiting and screening expenses, officials said. Before employment, candidates receive background checks, medical screening and aptitude testing as a result of their military backgrounds.

The partnership has made great strides in career placement, defense officials said. Among its placement and credentialing services, candidates receive coaching, counseling and use of the program's job-search engine, among other assistance. A new website the Employer Partnership Office will introduce later this spring will include tools to help veterans and employers translate military skills to civilian skills.

Faced with the insecurity of life after military service, veterans often find the civilian hiring process daunting, as hiring managers often don't understand how their skills will support their companies, said Dave Miller, senior vice president of global policy and economic sustainability at Con-way.

About 3,000 of the 30,000 workers worldwide for the San Mateo, California-based company have served in the military. Veteran-filled positions include service center managers, mechanics, truck drivers and administrators.

"We need to understand how to jump-start their civilian careers," Miller said. "If we are going to support the all-voluntary military, where the defense of this nation rests on the shoulders of these soldiers, we must understand how to support their civilian and military careers, because they run concurrently. Employers need to put themselves into the shoes of those who protect our rights as Americans."

Employers often have difficulties understanding how military job skills will transition into the private sector, he said.

"If you are a colonel, you are an executive vice president," Miller said. "Many human resources professionals don't understand how you ran a forward unit or had a squad or company help set up a tribal village will help their companies. These veterans have worked in the most arduous situations and hostile environments, and they are being asked if they ever had a real job. That's demeaning."

One Con-way employee knows firsthand what it's like to cross over from the armed forces to the civilian workforce, and he's using his military background to help in placing veterans into jobs.

Retired Army Lt. Col. David "Duke" Ellington now serves as Con-way's personnel supervisor in Plainfield, Indiana. He said hiring managers often do not have an understanding of military job descriptions or what value recruiting veterans will bring.

"These candidates are drug free, often have a security clearance and [have] good work ethics; these are all advantages," Ellington said. "With their military backgrounds, they understand missions and can understand what a mission is. These analytical tools are essential in the corporate world."

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