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Commentary: VA CARES Report
Commentary: The VA CARES Report - Can It Work?
 

About the Author

Larry Scott (former E-5) served four-plus years in the U.S. Army with overseas tours as a Broadcast Journalist at AFKN HQ, Seoul, Korea and AFN Lajes Field, The Azores, Portugal and a stateside tour as a Broadcast Journalism Instructor at the Defense Information School (DINFOS). Larry was decorated four times including the Joint Service Commendation Medal with Oak Leaf Cluster. He was awarded DOD's First Place Thomas Jefferson Award for Excellence in Journalism. After the Army, Larry went back to radio news, working in Indianapolis as a News Anchor on WIFE Radio and then in New York City as a News Anchor on WNBC Radio. He receives VA compensation for a service-connected disability and uses the Portland, Oregon/Vancouver, Washington VA facilities for healthcare. Today, Larry resides in Southwest Washington and operates the veteran's help website YourVABenefits.org. To contact Larry Scott email larry@yourvabenefits.org.

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Author's View

What is happening at the Portland VA hospital is not an aberration. It is happening at all VA hospitals in the country, to a greater or lesser extent. Budgets that have not kept up with the number of veterans seeking and qualified for health care are crippling the VA system from within.

Veterans wait longer and longer for appointments and needed surgeries. The wait at the pharmacy in many facilities is so long you can read an entire Tom Clancy novel. The overworked staff members feel the stress at almost the same level as the veterans.

More veterans are coming home from the Middle East in need of care. The latest wounded toll in Iraq is over 7,100 and more than 17,000 troops have been evacuated from Iraq and Afghanistan for medical care not directly associated with combat. What will they come home to?

Most VA hospitals handle these problems quietly. They “push out” appointments and surgeries while keeping the staff and funding crunch in mind. In Portland, the problem was not handled quietly. A simple letter brought to light this appalling situation.

Now what do we do? Veterans must get to those who control the purse strings. Our elected representatives hold those strings, and they’ve got them tied in a knot. Let your representatives know that this constant under-funding of the VA is not acceptable. Let them know you vote. A veteran’s call to his United States Senator’s office this week received the following response from a Senate staffer: “Delaying surgeries happens all the time. It’s just the way the VA works.” Really? Well, that doesn’t work for me! Vote your own best interests. Vote for those who support full and mandatory funding for VA health care benefits.


Related Links

Veterans Health Care Overview

Veteran Health Care Index

October 8th, 2004

[Have an opinion on this article? Go to the Discussion Forum to sound off.]

Opinion By Larry Scott


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Last year the VA's CARES (Capital Asset Realignment for Enhanced Services) Commission poked and prodded VA facilities around the country. The 16-member traveling commission was tasked by VA Secretary Anthony J. Principi to identify "the demand for VA care and projecting into the future the appropriate function, size and location of VA facilities." This simple statement by Principi in his acceptance of the CARES Commission decision points out a flaw that could affect VA planning for the next twenty years.

In simple form, the national CARES report recommended closing three full-service VA hospitals, and building many local and regional clinics. Please read the CARES report to find out how it will impact services in your area, as it has a state-by-state breakout.

The problem with CARES is easily seen in its name. It is concerned with "Capital Assets," and millions of dollars have been spent on a study deciding how to spend billions of dollars on facilities. A careful reading of the CARES report brings to light what could be seen as an overwhelming interest in real estate rather than health care. While much thought is given to construction and consolidation of VA facilities, you won't find any mention in the CARES report on how to staff and fund the necessary health care programs to be housed in current and new facilities.

Could this be seen as the VA is looking for ways to consolidate its facilities, while failing to seek more funding to hire the medical personnel to staff those facilities? One veteran summarized the mood of many when he told me, "CARES doesn't." An alternate name has been proposed for CARES: Can Anyone Really Envision this Stuff.

The Portland, Oregon/Vancouver, Washington VA facility, where I receive my care, is a case in point. In two previous pieces for Military.com (Sep. 7, 2004 and Sep. 22, 2004) I detailed the enormous problems caused by under-funding at the Portland VA. Now, the CARES report recommends changes that will only exacerbate these problems.

From the Portland/Vancouver CARES report: "Our demand for care has been significant the last few years. We have had some of the largest waiting lists in the country, in spite of implementing advanced clinic access, direct clinic access, evening and weekend clinics. Up to 1200 new patients apply for care each month. The number of unique patients we treat increased 17% this past year. Eighty-eight percent of these were Priority 1-6 veterans. Every new primary care patient generated 2.5 specialty care consults and 30% required a mental health referral." (emphasis mine)

The above statement is a very short list of the problems facing the Portland VA. But look below at the solution proposed by the CARES report.

From the Portland/Vancouver CARES report: "As part of our CARES planning, we have proposed moving most of our Primary Care operations off the Portland campus to satellite clinics in the metropolitan area using the vacated space for expansion of specialty care. Oregon Health & Science University (OHSU) leases two inpatient wards from us with net revenue of $1,017,326 per year. We would reopen these as acute hospital wards if we had adequate nursing staff." (emphasis mine)

CARES proposes building more clinics (a total of four, at last count) at a cost of millions of dollars. Where is the money to staff these clinics? It doesn't exist. It's not in the budget. The Portland VA can't even support the space it has now. Notice that the neighboring OHSU hospital leases two inpatient wards from the VA. This is because there is no money to staff these wards. So, instead of serving veterans who desperately need health care, the Portland VA uses these empty wards to generate income. Someone should get the "Shame On You Award" for this decision.

This concept of "consolidation" might seem a good plan to some. The idea is to save money and provide better healthcare services to veterans. Unfortunately, these two concepts do not work hand-in-hand in this instance. Here's a look at what "saving money" did to one program at the Portland/Vancouver VA. One CARES report refers to this specific case of "cost cutting" and concludes it is a success. You decide.

Once upon a time, the Vancouver, Washington VA facility had a program called CARS (Chemical Addiction Rehabilitation Section), which had in- and out-patient services for veterans seeking help with alcohol and drug problems. Many of those in the CARS program lived at the Vancouver DOM (domiciliary). Also, many veterans took advantage of the Vocational Rehabilitation program to get needed job skills. Guess what? CARS has been dismantled and the DOM has been closed. All this in the name of "consolidation," as put forth by the CARES report.

Veterans in the Portland/Vancouver area who qualify for the DOM program are now sent to the DOM at White City, Oregon, nearly 300 miles to the south. While they do receive needed help with medical and/or addiction problems, the Vocational Rehab portion of their care has run into problems. The White City/Medford area of Oregon has a historically high rate of unemployment, running as much as 9.2% since the DOM consolidation. Basically, there are no jobs for the veterans coming out of the DOM program. So, they come back to Portland/Vancouver and start a job search, a project that could have been handled concurrently with their care if the Vancouver DOM had stayed open. This, at best, is an unnecessary hardship on many veterans.

And, what of the personnel who so ably staffed the CARS program for many years? They (the ones who didn't resign or retire) have been moved to other positions in the Portland/Vancouver VA. Mostly, they are pushing paper. They are not counseling veterans who need an alcohol and/or drug abuse prevention program. Many of these counselors hold multiple degrees and all are certified. Now, they fill out forms and answer phones. Again, all in the name of consolidation.

The CARES report is final, and Secretary Principi has accepted it. Consolidation of VA facilities is a given. Untold millions, or even billions, will be spent to build local and regional clinics. But no money has been allocated to staff these new facilities. And there is no money to staff the newly available space created at existing VA facilities that are not being closed. Even though I have outlined the difficulties CARES implementation will cause at the Portland/Vancouver VA facilities, the story is the same all over the country.

Fiscal Year 2005 is here. There is no budget. The VA will continue to curtail spending. The hiring freeze at the Portland/Vancouver VA, and others, will continue, perhaps into next spring. Secretary Principi has requested a 5.8 percent increase in the VA budget submissions for 2005. But most of that increase is NOT for health care -- the requested health care increase is 1.9 percent. This cannot even begin to pay for increased costs in supplies, fuel and other tangibles. What this means is that FEWER real dollars are being requested for healthcare in 2005.

A PLEA TO VA SECRETARY PRINCIPI: Sir, please reconsider your priorities. Those who have served the United States of America deserve adequate health care. The VA has suffered because of gross under-funding. Ask for the necessary funds to provide the health care you are tasked to provide. As a political appointee, I know you answer to your political patron, the President of the United States. Perhaps a little chat is in order. Just a reminder of all the promises to "support our veterans"...

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