12 Tips to a Smooth Move

A group of movers packs up the belongings of a Fort McPherson resident in July 2011. (Photo: U.S. Army/Mr Kevin Stabinsky (IMCOM))
A group of movers packs up the belongings of a Fort McPherson resident in July 2011. (Photo: U.S. Army/Mr Kevin Stabinsky (IMCOM))

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If you are planning to move due to PCS, separation, or retirement, the following tips can help ensure a smooth move.

  1. Create a personal moving calendar with checklists, phone numbers and links to critical moving processes and information.
  2. Your Transportation Office (TO) or Personal Property Shipping Office (PPSO) is the primary point of contact for customer service. It is never too early to ask questions.
  3. Once you get your orders and know the dates you want to move, immediately start the moving process. Contact your TO/PPSO to learn all options available to you, including a Personally Procured Move. The sooner you start the better chance you have to lock in your preferred move date.
  4. Moving in the summer months (May through August) is extremely busy with Memorial Day to July 4 being the busiest moving time of the year. Since requested pickup and delivery dates may not be available during this time, flexibility is important and building extra time into your schedule for unforeseen circumstances is recommended.
  5. Once your move dates are requested, don't assume they are set. Move dates are not confirmed until you coordinate with your Transportation Service Provider (the company contracted to do your move).
  6. Pack, pickup and delivery dates are usually scheduled on weekdays. You or your designated representative must be available between the hours of 8 a.m. and 5 p.m. You don't want to miss your move dates as this will cause unnecessary hardship on everyone and possibly extra expenses for you.
  7. Have a good estimated weight of your personal property. A quick method for estimating your weight is to calculate 1,000 pounds per room. A more accurate estimate can be made using the weight estimator found at move.mil (DOD Service Members and Federal Civilians (DOD) Tab > Weight Allowance Tab > Weight Estimator Tab. Keep in mind this is only an estimate and each individual shipment will vary.
  8. Moving is a good time to dispose of unnecessary items. This will help you avoid excess weight charges if your shipment is close to the authorized weight allowance. You don't want to ship and pay for something you don't want.
  9. You can request a reweigh of your personal property shipment at no cost to you. This is done when you are near or over your weight allowance.
  10. If you are making more than one shipment, make sure you clearly separate them at your residence. Packing and loading for multiple shipments should be scheduled on separate days to avoid confusion. You want the right items going to the right destination.
  11. Move.mil places you in direct contact with your moving company to manage the movement of your personal property. It is extremely important to keep your contact information (phone number and e-mail address) updated in move.mil.
  12. If you have a delivery address for your personal property and want direct delivery, it is important to work closely with your moving company to arrange delivery and avoid your personal property being placed in temporary storage

You can find the "It's Your Move," "Shipping Your Privately Owned Vehicle" and "Storing Your POV" pamphlets on the move.mil website. These pamphlets provide explanations on responsibilities for personal property and POV shipments and are a great source for additional moving tips to help you prepare for the move.

Remember, the first stop for assistance, questions, or concerns about the moving process, should always be your local Personal Property Shipping Office or Installation Transportation Office.

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