I've received a couple of email complaints from spouses who are unhappy with the internet and cell phone service that our spouses are using to communicate with us from overseas. One Army wife forwarded a complaint letter that is apparently being circulated in military circles because she says that internet service is spotty and rates are being raised. I have no firsthand knowledge about how these services work or how effective they are.
What's been your experience and where can we find more information about this? A google search took me all over the place and, as I said, I'm just unsure of the process and how it works. Having said that, I'm sure it's a daunting challenge to provide this service, but if it doesn't work so well, I can understand why our troops are reluctant to pay for the service.
Let's hear what you have to say and maybe we can get someone in official channels to respond.
