The U.S. Navy recently deployed a new Web-based capability aimed at aiding and improving Navy technicians' decision-making regarding aviation repair items. Lack of experience, poor troubleshooting skills, and inaccurate test bench recommendations often cause technicians to order parts in multiple iterations, attempting to correct a single discrepancy. Parts that have nothing to do with correcting the actual discrepancy are often removed and replaced haphazardly. This issue can be resolved through Statistically-driven Maintenance Analysis and Reporting Technology (SMART). The SMART concept is intended to put trends found in historical corrective action data into technicians' hands via an intuitive interface.
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