Naval Supply Systems Command Global Logistics Support Household Goods is encouraging Sailors to provide feedback concerning their military move experience by completing the customer satisfaction survey (CSS). Upon delivery of servicemembers' personal items, an automated email will be sent asking members to complete a CSS rating the transportation service provider, aka moving company. Servicemembers can find a guide to assist with completing the CSS on the HHG webpage. If servicemembers have issues completing their CSS online, they may contact the DPS System Response Center, or help desk, to complete their survey over the phone at 800-462-2176 (option 7), 24 hours a day, seven days a week.
Get ore tips on preparing for your next PCS orders at the Military.com PCS and Relocation section.
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