It is important that all retirees periodically review your military retirement pay account status to ensure all information is up-to-date. The Defense Finance and Accounting Service (DFAS) and Coast Guard Retiree and Annuitant Services (RAS) rely on current personal information to be able to provide the highest level of customer service. Retirees should notify DFAS (or Coast Guard RAS) as soon as possible about any change in marital or family status, beneficiaries, mailing address and bank account information. This ensures that your retirement pay and other important communications are received and provides for proper monthly premium deductions, if applicable.
DoD retirees and annuitants can also make changes in any category, through myPay to make the update and confirm the change; or by calling the Customer Service Center at 800-321-1080. Other contact options are through email via myPay, by toll free fax at 800-469-6559 or by regular mail sent to:
Defense Finance and Accounting Service U. S. Military Retirement Pay 8899 East 56th Street Indianapolis, IN 46249-1200
Using myPay is the most convenient and timely way to self-service your account. The other means will also accomplish the goal, namely, to keep your account information updated!
Coast Guard and NOAA retirees can contact the Coast Guard Personnel Support Services - Retiree and Annuitant Services (RAS) office about updating their records at:
Commanding Officer (RAS) USCG Personnel Service Center 444 SE Quincy Street Topeka, KS 66683-3591
Toll Free: 800-772-8724 Commercial: 785-339-3415 Fax: 785-339-3770
You may also Contact PSC (RAS) by e-mail with the change and your pay technician will contact you by phone to verify the information.