A hotline aimed at addressing questions and concerns from veterans and veteran community members received more than 250,195 calls between June 1, 2018, and May 14 of this year, according to a news release. The hotline, 855-948-2311, fields calls 24 hours a day year round. Over half of the calls are general Department of Veterans Affairs inquiries. Problems that can’t be solved right away are logged as cases. To date, about 94 percent of the 157,346 cases have been resolved, the release states. Wait time on the hotline is about nine seconds, and calls last about 15 minutes, according to the release. Read more on VA.gov.
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