The Department of Veterans Affairs (VA) recently started digitizing older, inactive paper records. This new 'paper-extraction' process ensures that when a claim is filed, the veteran's electronic record is already available in VA's computer systems, reducing processing time for benefit claims from veterans and their survivors. As of April 14, 2017, more than 500,000 files have been collected from eight regional offices for scanning. The agency plans to remove and scan paper claim records from the remaining regional offices by the end of 2018. For more information about VA's benefits, visit the Veterans Benefits Administration website or call 800-827-1000.
For more on veteran benefit programs, visit the Military.com Benefits Center.
