Here are several tips one veteran uses to have a good experience with the Department of Veterans Affairs (VA): (1) schedule your appointments first thing in the morning or right after lunch so you will be seen on time; (2) have a referral to a specialty clinic? Call that clinic yourself to schedule an appointment; (3) ask for an appointment tomorrow and see if it works; (4) use My HealtheVet secure messenger to talk with your physician; (5) choose a different VA if necessary; (6) if you need to be seen sooner than your appointment, use the VA medical center emergency room; (7) use the kiosks, and avoid the lines; and (8 prepare and double-check your list of needs with your physician.
For more on veteran benefits, visit the Military.com Benefits Center.
