A computer glitch late last month resulted in $5.5 million in duplicate charges, as well as overdraft fees to customers who used Navy MWR or child care services in the Pacific and at one stateside base between January and June of this year. The Navy, which processed charge reversals within a week of the incident, has pledged to reimburse overdraft or other fees caused by the charges and has offered MWR grants and two weeks of free childcare to those impacted by the mistake.
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