OEF/OIF/OND Care Management

Doctor and Patient physical exam

Each VA medical center has a Transition & Care Management Team ready to welcome returning servicemembers and help coordinate care. The Transition and Care Management Team screens all returning combat Veterans for the need for case management services to identify Veterans who may be at risk so VA can intervene early and provide assistance.



Health Care Enrollment: During outprocessing you will get a a briefing on VA health care and dental benefits, including assistance in completing the VA application for health care enrollment.

You will receive official notification of your VA enrollment within 2 weeks. During this time, you are eligible to receive care at any of the VA's 152 VA medical centers. You may also visit one a Vet center, located in communities across the country.


Connecting with the VA: You may receive a call from a VA representative to thank you for your service and help connect you with local VA services and benefits. You may request further information to be sent to you electronically or by mail.

Post-Deployment Health Reassessment (PDHRA) survey: 3-6 months after you return, you will be asked to complete this survey at your military unit or online, helping identify key areas where you may benefit from VA services. Make an appointment at your local VA to further evaluate any post-deployment concerns.

Yellow Ribbon Reintegration Program: Speak to a VA representative at one of these events, which help service members and loved ones connect with local resources before, during, and after deployment.

Welcome Home Events: Each VA Medical Center provides an annual open house to help welcome home our service members and connect each with benefits and services provided on site.

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