VA Insurance: Getting Help

insurance key on computer keyboard

If you need assistance or further information about government life insurance, you should call the VA Insurance Center in Philadelphia toll-free, 800-669-8477. Specialists are available between the hours of 8:30 a.m. - 6 p.m., ET, to discuss premium payments, insurance dividends, changes of address, policy loans, naming beneficiaries and reporting the death of the insured or a beneficiary.

After hours you can leave a recorded message, which will be answered on the next workday. If you don't know the policy number you can provide your Social Security Number.

Visit the Military.com Insurance Center to get information, advice, tips and to learn more about your life, auto, renters, and long-term care insurance options.

For states east of the Mississippi River, or for any policy which is being paid by a deduction from VA benefits, military retired pay or a checking account, send mail to For states west of the Mississippi River, and the states of Minnesota, Wisconsin, Illinois, Indiana and Mississippi, send mail to:
Department of Veterans Affairs Department of Veterans Affairs
Regional Office and Insurance Center Regional Office and Insurance Center
P.O. Box 8079 Bishop Henry Whipple Bldg. Fort Snelling
Philadelphia, PA 19101 St. Paul, MN 55111

 

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