VA Quality Management Reviewed

Week of July 06, 2009

The U.S. Senate Committee on Veterans' Affairs recently held a hearing on quality management in the Department of Veterans' Affairs (VA). A series of quality management failures discussed at the hearing included surgery-related deaths at the Marion VA, unclean endoscopes that may exposed veterans to serious infections, and severe failures at a Philadelphia VA cancer unit. At the hearing, VA Office of Inspector General called for increased oversight of quality of care by the Veterans Integrated Service Networks. For the chairman's and the witnesses' full written statements, please click here.