Lawmakers Review Claims Process

Week of June 29, 2009

The House Veterans' Affairs Disability Assistance and Memorial Affairs Subcommittee recently conducted a hearing to address concerns regarding the growing backlog at the Veterans Benefits Administration (VBA) and to explore the manner in which VBA implemented new laws designed to improve the disability claims processing system for veterans. Contributing to the concern is the number of days it takes to process a claim under VA's current Claims Processing Improvement model (CPI). VA has more than 20.8 percent of its cases pending for more than 180 days. Prepared testimony for the hearing and a link to the webcast from the hearing are available on the House Committee on Veterans' Affairs website.

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