Study: AAFES Tied With Walmart for Lowest Customer Satisfaction


A new customer satisfaction report ranks the Army and Air Force Exchange Service as lowest in the nation for customer happiness at a brick and mortar discount or department store, tied with Walmart. The report by the American Customer Satisfaction Index (ACSI) surveys 250 shoppers from each store it examines. Researchers also surveyed sho... more

Commissary and Exchange jobs

Defense Commissary Agency The Defense Commissary Agency, DeCA, employs more than 17,000 people throughout 14 countries as it delivers the premier quality of life benefit to the U.S. armed services community. The agency's human resources program is responsive, informative and customer friendly - dedicated to offering the most up-to-date informat... more

Job Coaches: Promote Yourself

Job search

The key to finding work as a military spouse is turning a negative into a positive. That's the consensus of job coaches who help military spouses establish a career in spite of their transient lifestyle. "It's a challenge," said Kathie Hightower, a motivational speaker and co-author of Help! I'm a Military Spouse: I Get a Life Too! "But in the... more

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