Sailors are being reminded to personally ensure their medical and dental records are available to the Department of Veterans Affairs by returning them to their medical treatment facility at retirement or separation. Before a Sailor separates or retires, commanding officers and officers in charge are responsible for ensuring that the medical department or medical treatment facility knows the Sailor is separating or retiring, and that their Service Treatment Records (STR), medical and dental records, are at the appropriate medical and dental facilities. This guarantees that the records will be available to the VA. Medical departments or medical treatment facilities annotate on command/organization check-out sheets the disposition of the STR. For more information, contact the NPC Customer Service Center at 1-866-827-5672/DSN: 882-5672.
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