Servicemembers and Department of Defense civilians can protect their possessions by taking advantage of the Full Replacement Value (RFV) program during government-sponsored moves. FRV provides full reimbursement to personnel whose property is damaged or lost while in the custody of a transportation service provider (TSP). Servicemembers must notify the transportation provider of all damage and loss within 75 days of the delivery. They must also make a claim to the provider within 9 months of the delivery. If the 9-month deadline for filing a claim with the provider is missed, Families still can submit a claim within two years of the delivery but the reimbursement will not exceed depreciated value. Those on PCS orders should use the Defense Personal Property system during the move. Visit Move.mil at www.move.mil/home.htm to use the DPS system.
For more PCS guides and tips, visit the Military.com PCS section.