Stars and Stripes reports that a Philadelphia VA office simultaneously underserved and overcompensated veterans, keeping them waiting for months to get answers to their benefits questions, paying out millions in duplicative benefits and housing some employees in a vermin-infested warehouse, according to a report released Wednesday by the Department of Veterans Affairs Inspector General. In the latest bad news for an agency that has been embroiled in a yearlong scandal, the exhaustive report details a range of problems, from failure to process thousands of pieces of mail to unsafe working conditions, at the VA's Philadelphia Regional Office. For more details, see this article.
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