Many factors contribute to incurring excess costs during Permanent Change of Station (PCS) Household Goods (HHG) moves, such as attempted pickup or delivery charges, exceeding maximum weight allowances or storage periods, shipping excess distances or unauthorized items, or even accessorial services such as packing and crating. To avoid or minimize excess costs, consider donating or discarding unneeded HHG items. Review your shipping documents for each move and pay special attention to the household goods inventory sheets. Sailors can contact the Navy Household Goods Entitlement Helpline toll-free at 1-800-444-7789, commercial (757) 443-1719, or DSN 312-646-1719. Sailors can also contact the Entitlement Helpline via email to: nvtrnshhghelpline@navy.mil.
For moving and relocation services, visit the Military.com Relocation Center.
