AAFES Fixes Credit Card Billing Errors

Week of August 23, 2010

A processing error resulted in duplicate charges on credit and debit card transactions for some customers at Army Air Force Exchange Service stores. Shoppers who swiped their cards anytime between Aug. 7 and Aug. 9 at an AAFES facility are strongly encouraged to review their statements. If a customer finds a billing error, no action is required on their part as AAFES is working to correct the inaccuracies. The processing error that produced duplicate charges affected AAFES locations worldwide. Depending on the type of card used, corrective action could be visible to the customer anywhere from 24 hours to a couple of weeks.

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