When you contect DFAS, remember to include your complete name and social security number, as well as your signature on any correspondence, including faxes.
The Defense Finance and Accounting Service (DFAS) operates the Defense Retiree and Annuitant Pay System (DRAS). The DRAS replaced the former systems performing military and annuitant pay processing through the Department of Defense. The system is a standard combined system. It uses advanced data processing techniques and telecommunications capabilities. Military retiree accounts are administered at the DFAS center in Cleveland, OH. Annuitant accounts are administered at the DFAS center in Denver, CO. When dealing with DFAS, the following points will help reduce problems:
- Contact the Retired Pay Customer Service line by calling toll-free, 1-800-321-1080. A toll-free FAX line, 1-800-469-6559 is also available. The casualty toll-free line, 1-800-269-5170, should be used for casualty information. Remember to include your complete name and social security number, as well as your signature on any correspondence, including faxes.
- A current address ensures timely receipt of all mailings from the center, including your annual tax statement. Filing an address change will also update your official personnel file. Defense Finance and Accounting Service Centers
Army, Air Force, Navy and Marine Corps Defense Finance and Accounting Service
Cleveland Center
Retired Pay Department (Code RO)
P.O. Box 99191
Cleveland, OH 44199-1126
Telephone: 1-800-321-1080, (216) 522-5955
Coast Guard/National Oceanic & Atmospheric Administration
Commanding Officer (RAS)
U.S. Coast Guard Pay and Personnel Center
444 S.E. Quincy St.
Topeka, KS 66683-3591
Telephone: 1-800-772-8724, (785) 339-3415
Public Health Services USPHS
Compensation Branch
Parklawn Building
5600 Fishers Lane, Room 4-50
Rockville, MD 20857
Telephone: 1-800-638-8744, (301) 594-2963
