Bases
Services
Search This Guide Find Another Base
ID Cards & DEERS
Please log in to update this page
Tel: (210) 221-0415
Fax: (210) 221-0834
Tel (DSN): (312) 471-0415
Fax (DSN): (312) 471-0834
2484 Stanley Road
Building #367
JBSA-Fort Sam Houston, TX 78234-0000
Monday-Friday 7:30 am-4:00 pm APPOINTMENT ONLY
Fort Sam Houston
Average rating for this facility is 3.0 stars based on 2 ratings.
See website for additional information and appointment scheduler.
Rate This Facility
Please log in to rate this contact
Leave a Comment
1 Comments

RETIREDMILITARY19933:22 AM 11/29/13

The individual greeting and processing personnel was very rude. I had tried previously to call numerous times only to get a recording every time. Tried the website and got the same results, yet when I tried to explain he kept repeating, "You have to make an appointment. I expressed the fact that I'm over 100 miles away (150 to be exact) yet he insisted in repeating the same comment. I then told him where I worked and my schedule is not an 8-4 and again he repeated "its going to be 2-4 hours wait. The place was practically empty. Then after knowing where I worked he tried to be all friendly wife my wife which my wife didn't take to kindly. 20 minutes later he changed his attitude and expressed concern attentiveness by advising some other civilian to try and expedite our request. Is this the way he treats our SOLDIERS & RETIREES. If it is and he is then he needs STEP OFF and find another job. I don't know this man's name other than I know he is Puerto Rican. I was there on the 26 of November 2013 around 1100 hours. You have any question you can address them to my email at johnmcastro@yahoo.com, Retired US Army and working for DHS

Add a Comment
Characters left:2000
Please log in to leave a comment