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ID/CAC Card Processing
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Tel: (813) 828-2276
Tel: (813) 828-1988 (Appointments)
Tel: (813) 828-2278
Fax: (813) 828-4349
Tel (DSN): (312) 968-2276
Tel (DSN): (312) 968-2278
Fax (DSN): (312) 968-4349
8011 Tampa Point Blvd
MacDill AFB, FL 33621-5313
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MacDill Air Force Base
Average rating for this facility is 3.0 stars based on 2 ratings.
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8 Comments

frankrosemarie3:34 PM 9/25/13

My Spouse is a Military Retiree living in Ocala, FL. We need new ID cards but are unable to travel to MacDill. Why can't your Base consider sending a person to Ocala, periodically, to service the many elderly Retirees who have need of Legal help obtaining Wills, Powers of Attornery and ID cards? He is also 100% disabled, and I'm sure there are others in the same situation.

281246807:01 PM 10/5/13

We live in Hernando County, FL. Both of us have a health problem that makes driving to MacDill very inconvient and painful. Why can't there be an ID card center opened in this area that would also service Citrus and NE counties of Hernando?

ljross8162:58 PM 7/16/15

What a disservice! We drove from Fort Myers only to find that the "empty" ID card issue office could not process an ID for us without a appointment! I certainly did not feel compelled to search the Internet for ID's at MacDill. ID's are a service, and certainly a service office would be open, as is on a majority of bases. What a crock! How about altering the appointment policy to accommodate retirees, squeeze them in or leave open appointments for walk-ins. That would be customer service!

Dottie_312:57 PM 7/30/15

Nobody answer the phone there...

Porkchop13838:23 PM 8/4/15

Is it possible to get an ID card renewed by mail?

171607987:10 PM 8/6/15

For months we have been trying to schedule appointments using your rapid system. Always greyed out, NO APPOINTMENTS. With no walk in and No appointments how can anyone get a CAC or ID card, new or renew. Something is wrong with this system. Please become the leaders that you are suppose to be and fix this. I am proud of my service, but with Service like this who can stay proud. I know you can do better.

171607987:10 PM 8/6/15

For months we have been trying to schedule appointments using your rapid system. Always greyed out, NO APPOINTMENTS. With no walk in and No appointments how can anyone get a CAC or ID card, new or renew. Something is wrong with this system. Please become the leaders that you are suppose to be and fix this. I am proud of my service, but with Service like this who can stay proud. I know you can do better.

jimaux4:22 PM 8/12/15

Apparently the visitor center, Base police, the Retiree office and the Tricare center are not aware that it is Imposible to get an ID card issued for retirees. Appointment system is unavailable at ALL facilities in the entire Tampa Bay region. MacDillI ID card services is the most unprofessional I have encountered in 45 years of service. Does anyone care at this base?

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